Frequently Asked Questions

Have questions? Search through our most frequently asked questions for answers.
If you don't find your answer, chat with us.

Our office hours are Monday - Thursday: 7 am - 4 pm, and Friday: 7 am - 1 pm, excluding holidays.

Frequently Asked Questions

When you apply for a job for the first time, the system will prompt you to input your email address and accept our privacy notice. Once the privacy notice has been accepted you will be prompted to complete setup of your candidate profile. After your profile is completed, you may proceed to complete the desired application.
If you can't remember which email address you used to set up your account, begin by selecting "sign-in" in the menu bar. Input your email address and hit enter. On the next screen, you will see a link to "reset password" beneath your email address.
If you have an existing AIDT account, you will receive an email to the provided email address with a reset password link. The reset link will only be active for 48 hours. Use your email address and new password to sign into your account.
If you've tried the reset password link and didn't get an email within 10 minutes, try using an alternate or old email that you still have access to and follow the same steps as above. Once you access your account, change the email to your current email address.
For your security, our system does not allow different accounts to share the same email address. Each individual will need a unique email address.
Yes, you are encouraged to add your resume to your account profile.
To view the status of your application, please log in to your account. Each application that you have submitted will be listed with its status.